Once I have received full payment I will prepare item for shipping. Please allow 2-3 business days for item to be shipped. Once your order is filled, you will receive a shipping notification with tracking info.
For made-to-order items, please allow up to two weeks for item to be made and shipped.
Packages will be shipped using USPS Priority mail and include insurance. Once shipped, cancellations will not be refundable until the package is back in my hands.
I am not responsible for lost packages due to incorrect shipping address so please double check before placing order.
These are handmade pieces and I do my best to photograph them well so you can clearly see each detail. However if you are not satisfied for some reason with your order I will accept returns within 30 days of the order being completed.
Conditions of return
Buyer is responsible for return shipping costs. The item must be returned in its original condition - the buyer is responsible for loss in value due to any alternation or damage the item incurs. The item should be packaged up carefully to avoid any damage that may occur in the return shipping process. Please consider insuring the item - I am not responsible for covering the cost if I never receive the item (i.e. if the item is lost in the mail or stolen).
Please email me if you have any further questions regarding this policy.